Resources / Case studies

What actually happened, told properly

Write-ups of real work with real organisations - what the problem was, what changed, and what it took. Including the parts that ran long. Names are withheld where the organisation asked us to, but the numbers are theirs.

Professional services

A professional services firm that stopped losing billable hours

Fee earners were losing most of a day a month to IT that almost worked. We found where the time was going, then matched them with the right partners to fix the two things that mattered.

6 min
average logon, down from 14
~£70k
estimated annual fee-earner time recovered
38%
fewer repeat tickets after six months
Read the write-up

Manufacturing

A manufacturer with production systems nobody could patch

Machine controllers running unsupported operating systems, sitting on the same flat network as everything else. How the risk was contained without stopping the line.

0 hrs
unplanned production downtime
4
legacy controllers isolated, none replaced
Passed
customer supply chain security audit
Read the write-up

Stories we're still writing up

We get sign-off from the organisations involved before we publish, which takes a little while.

A finance team that passed a client security review

The evidence they needed, and how long it took to gather.

A school that got lesson time back

Classroom reliability, and the holiday window used to fix it.

An organisation that changed IT provider without drama

What moved, in what order, and what was agreed in writing first.

Want to talk about work like this?

If one of these sounds close to your situation, a short call is usually the quickest way to work out what's worth doing first.