What to do in the first hour of a suspected breach
A calm, practical order of actions for the moment something looks wrong - and who needs to know.
Resources / Blog
Writing worth the ten minutes it takes to read
Plain-English answers to the questions organisations actually ask us, rather than a feed of vendor news. No fear, no jargon, no sales pitch.
Latest
Microsoft 36530 July 20268 min read
Getting ready for Copilot without the surprises
Why the work that makes Copilot useful happens in your file permissions, not in the AI settings.
Read the articleIT support
Signs it's time to change IT provider
The patterns organisations usually notice long before they do anything about them - and how to tell a fixable relationship from a finished one.
Backup & recovery
How to tell if your backups actually work
The difference between having backups and being able to restore from them, and a test you can run this month.
Microsoft 365
Why your Microsoft 365 bill keeps creeping up
Licences nobody cancelled, duplicated tools and the tidy-up that usually pays for itself in the first month.
Cyber security
The five security jobs that matter most
Where to start when everything on the list looks urgent and the budget doesn't stretch to all of it.
IT support
What managed IT support really includes
What's normally in scope, what usually isn't, and the questions worth asking any provider before you sign.
What we're writing next
Cyber Essentials, without the panic
What the certification actually asks for, what it costs and whether it's worth it for your organisation.
Why new starters take a week to get working
The onboarding steps that quietly go wrong, and what a good first day looks like instead.
Ageing servers: repair, replace or move to the cloud?
How to weigh the three options honestly, including the times staying put is the right answer.
Making hybrid working feel less like a compromise
Meeting rooms, files and connectivity - the everyday friction people stop reporting and start working around.
How to budget for IT without guessing
Building a twelve-month view of support, licences, hardware and the projects you already know are coming.
Got a question that can't wait for us to write it up?
Ask us directly. We'd rather point you to a straight answer than leave you hunting for one.