Microsoft 365 maturity
Microsoft 365 bills creep because licences outlive people and features go unswitched. This assessment separates the two: money you could stop spending, and value you've already bought but never turned on.
Who this is for
Whoever signs off the Microsoft bill and suspects it's higher than it needs to be.
Time needed: About 5 minutes
01
Does your licence count match your headcount?
Check the bill against the payroll, not against last year's bill.
02
Is the licence mix matched to roles?
Frontline and part-time staff rarely need the same plan as a director.
03
Are you paying separately for anything Microsoft 365 already includes?
File sharing, video calls, e-signature, MDM, basic backup add-ons.
04
Have you switched on the security features in your current plan?
Conditional access, safe links, device compliance.
05
Is file storage organised, or is it a mix of SharePoint, OneDrive and old shares?
Sprawl is what makes access reviews and Copilot risky later.
06
Do you know what's shared externally?
Old share links outlive the projects that needed them.
07
Have staff been shown how to use the tools you pay for?
Teams, SharePoint and Planner mostly fail on habits, not features.
08
Is there a named owner for the tenant and its settings?
Someone accountable for changes, not just an admin password.
09
Do you know when your renewal date and commitment terms are?
Annual commitments limit what you can change mid-term.
10
Do you get usage reporting you can act on?
Who's using what, and which licences are idle.
Answer the remaining 10 questions to see your result.
Want a second opinion on your result?
Get an IT health check that reviews your support, security and Microsoft setup, then gives you a short, prioritised list of what's worth doing.